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Help & Knowledge Base

Everything You Need to Know.

Quick answers to common questions about package inclusions, reservations, outstation travel, deliverables, and wedding coordination.

Package Selection

How do I choose the right photography package for my wedding?

Start by assessing your event timeline, venue size, and guest count. A compact single-day wedding typically needs 1 traditional photographer and 1 candid photographer, while multi-day Indian weddings with Haldi, Mehendi, Sangeet, and Reception benefit from our Signature or Heritage coverage with separate cinematographers and aerial drone coverage.

What is the difference between candid and traditional photography?

Traditional photography captures formal, posed group shots, family rituals, and stage setups with even lighting so every guest is clearly documented. Candid photography focuses on spontaneous, unposed emotions, tearful vidai moments, hearty laughter, and natural interactions using prime lenses and artistic composition.

What is included in wedding cinematography versus standard videography?

Standard traditional videography records the entire ceremony continuously from a tripod for archival purposes. Cinematography creates a cinematic film with deliberate lighting, gimbal camera movement, 4K color grading, professional audio recording for vows and speeches, and storytelling narrative edits set to licensed music.

Booking Process

How do I book a photography package with FliqaIndia?

Browse our package catalog or use the Smart Package Finder to select your preferred tier. Submit your wedding dates, venue locations, and guest details through our reservation form or WhatsApp helpline. A dedicated wedding coordinator will verify crew availability, finalize the event scope, and issue your booking confirmation.

How far in advance should we reserve our wedding dates?

Because peak wedding muhurat dates in India (October through February) experience high booking concentration, we recommend reserving your dates 3 to 6 months in advance. For destination weddings and multi-city celebrations, 6 to 9 months advance notice ensures optimal crew assignment.

What does my dedicated FliqaIndia coordinator do?

Your wedding coordinator is your single point of contact from reservation through final album delivery. They schedule pre-event briefing calls, manage shot-lists, liaise with your venue regarding lighting and electrical access, coordinate crew arrival times, and oversee post-production deadlines.

Customization & Add-ons

Can I customize the hours, crew size, or deliverables in a package?

Yes. All published packages serve as transparent baselines. You can add extra shooting hours, additional candid photographers, second cinematographers, licensed drone pilots, pre-wedding teasers, or premium hand-bound photobooks directly during quotation.

Can we include drone aerial cinematography for our outdoor events?

Yes, aerial drone coverage is available as an add-on or included in higher-tier packages. All drone flights are subject to local DGCA airspace regulations, venue permissions, and safe weather conditions. Night flights and indoor halls have specific clearance requirements.

What album types and printing specifications do you offer?

We offer flush-mount archival photobooks with lay-flat binding, printed on premium non-tearable matte, silk, or metallic fine-art papers. Albums include custom embossed leatherette or linen covers, acrylic photo inserts, and digital proofing before final printing.

Payments & Billing

Are prices listed on FliqaIndia inclusive of taxes?

Fixed-price packages show clear base figures. Standard statutory GST (18% on photography and film services) is itemized transparently during reservation checkout and quotation. There are zero hidden administration fees or surprise surcharges.

What is the standard payment milestone schedule?

Payment follows structured, accountable milestones: 25% to 30% advance deposit to lock your dates and crew on our operational calendar, 60% on or before the first event day, and the remaining 10% to 15% upon delivery of your online proofing gallery and final albums.

Which payment modes are supported?

Payments are processed through verified banking channels, including UPI, Net Banking, NEFT/RTGS, and major credit and debit cards via our secure Razorpay integration. Official digital GST tax invoices and payment receipts are issued for every transaction.

Dates & Scheduling

How do you handle overlapping rituals or multi-session days?

For complex wedding days with morning ceremonies (Chooda, Haldi, Snanam) and evening Receptions, your coordinator establishes a minute-by-minute rundown. We schedule split-shift coverage so your crew stays fresh and focused during peak moments without exhaustion.

When does the photography crew arrive on the event day?

Our crew arrives 45 to 60 minutes prior to the scheduled shoot time. This allows our team to scout ambient lighting, calibrate audio receivers, test wireless flash transmitters, and capture bridal preparation and jewelry flat-lays before guests arrive.

Travel & Outstation

Does FliqaIndia cover destination weddings across India?

Yes, FliqaIndia operates across major Indian wedding destinations including Udaipur, Jaipur, Goa, Jim Corbett, Kerala, Mussoorie, Kolkata, Delhi NCR, and Bengaluru. Destination packages include custom logistics management for crew travel and gear transit.

Who arranges crew travel and accommodation for outstation weddings?

Travel (flight or train tickets) and hotel accommodation for outstation shoots can either be arranged directly by the client or included as a transparent itemized reimbursement in your FliqaIndia package quotation. We provide exact crew headcounts in advance.

Deliverables & Gallery

When will we receive our photographs and wedding films?

We provide a 20-30 photo sneak peek within 72 hours of your wedding for immediate social sharing. The full color-graded high-resolution photo gallery is delivered within 3 to 4 weeks. Cinematic teasers (1-3 minutes) arrive within 4 weeks, and full-length ceremony films with printed photobooks are delivered in 6 to 8 weeks.

Do you provide RAW unprocessed photos and video footage?

Every delivered image in your client gallery is individually color-corrected, cropped, and tone-balanced. If you require the unedited master RAW photo files or full camera video rushes, you can request high-capacity hard drive delivery as an archival add-on.

How are photos delivered and how long are they stored online?

Your final images are hosted on a password-protected, mobile-responsive FliqaIndia private cloud gallery. You and your family can download web-optimized or print-ready resolution files and mark favorites for album selection. Online galleries remain active for a minimum of 12 months.

Changes & Cancellations

What happens if we need to postpone our wedding date?

If your event date changes due to unforeseen circumstances, inform your coordinator as early as possible. If the new date has crew availability, your advance deposit is transferred to the new date without rescheduling penalties, subject to seasonal calendar alignment.

What is your cancellation and refund policy?

Advance deposits secure dedicated camera crews and reserve equipment exclusively for your dates, which prevents booking other clients. Cancellations made well in advance may receive partial credits toward future bookings as detailed in our formal Refund Policy and service agreement.

Account & Coordination

What can I do inside my FliqaIndia customer account?

Your customer portal allows you to review your package specifications, track booking confirmation status, access event briefing notes, download invoices, submit your music preferences for cinematic films, and view your private cloud gallery.

Can we share a customized shot-list or family mood board?

Absolutely. Approximately two weeks before the shoot, your coordinator conducts an alignment session where you can share must-have family portraits, VIP guest lists, decor details, and visual mood boards to ensure no meaningful moment is missed.

What camera gear and backup equipment do your crews use?

Our teams utilize industry-standard dual-card mirrorless full-frame camera systems (Sony Alpha, Canon Cinema EOS), high-speed f/1.4 and f/2.8 prime lenses, off-camera Godox/Profoto wireless lighting, DJI Ronin gimbal stabilizers, and Sennheiser audio receivers. We always carry redundant backup bodies and dual-slot memory cards to every event.